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Project topics and materials on "Relevance of total quality management"

• 1. THE IMPACT OF TOTAL QUALITY MANAGEMENT ON EMPLOYEE MORALE IN PRODUCTIVITY

  » CHAPTER ONE 1.1       BACKGROUND TO THE STUDY Total Quality Management (TQM) according to Lester, R.B. (1985), is a functional management concept responsible for defining and implementing professionally developed programmes of quality improvement, error control and defect prevention with an organization for the purpose of assuring that the products and services of the organization will conf...Continue Reading »

  Item Type: Project Material |  50 pages |  5,937 engagements | 

• 2. THE IMPACT OF HUMAN RESOURCES MANAGEMENT ON TOTAL QUALITY MANAGEMENT

  » ABSTRACT In the service industry, the success or failure of the organisation depends on how they fulfill consumers’ needs and wants. The main purpose of this study is to determine the impact human resource management on total quality management. This study in an assessment of the purpose used deductive approach in which qualitative and quantitative surveys were carried out on the employees and p...Continue Reading »

  Item Type: Project Material |  50 pages |  5,359 engagements | 

• 3. IMPACT OF TOTAL QUALITY MANAGEMENT ON THE PERFORMANCES OF AN ORGANIZATION

  » CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY Edwards (2010) describe Total Quality Management (TQM) as a management tool in which its basis is to reduce the errors produced during the manufacturing or service process, increases the customer satisfaction, streamline supply chain management and aim for modernization of equipment and ensure that workers have the highest level of training. Ola...Continue Reading »

  Item Type: Project Material |  50 pages |  5,085 engagements |